Human Capital At Wipro BPS
Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries. It is one of the largest IT service companies globally.
It’s headquarters is located in Bengaluru, founded by M. H. Hasham Premji on 29 December 1945.
A closer look to Wipro BPS
What is BPS?
BPS stands for Business Process Services. It refers to the outsourcing of specific business processes to third-party service providers. These processes may include customer support, finance and accounting, human resources, supply chain management, and other operational functions. Companies often choose to outsource these processes to specialized service providers like Wipro BPS to enhance efficiency, reduce costs, and focus on their core competencies.
Wipro BPS is a division of Wipro Limited that specializes in providing business process outsourcing services to clients across various industries. Wipro BPS stands for Wipro Business Process Services. It is a division of Wipro Limited, a global information technology, consulting, and business process services company. Wipro BPS provides a range of services such as finance and accounting, human resources, customer service, and more to clients in various industries.
Which services does Wipro bps offer?
For its clients, it offers a variety of business process services. Among the essential services provided are:
- Accounts Payable and Receivable, General Ledger Accounting, Financial Reporting, Tax Management, and Treasury Management are all part of the end-to-end finance and accounting services offered by Wipro BPS.
- This provides HR services including employee benefits administration, payroll processing, staffing and recruitment, learning and development, and HR analytics.
- This offers customer service options include multilingual assistance, technical help, sales support, and customer support.
- Contract management, supplier management, strategic sourcing, and procurement analytics are just a few of the procurement services that provides.
- This offers services like data analytics.
How does Wipro BPS ensure data security when providing analytics services?
Data security is a key concern for Wipro BPS, and the company has taken a number of steps to protect customer data when offering analytics services. Here are some methods used to guarantee data security:
- Access Control: To guarantee that only authorized staff have access to client data, it has strong access control policies and procedures in place. To further secure access to client data, the business also employs multi-factor authentication.
- Data Encryption: This protects customer data both in transit and at rest using cutting-edge encryption techniques. This makes sure that even if the data is intercepted, someone would need the encryption key to decrypt it.
- Network Security: It has put strong network security measures in place, including firewalls and intrusion detection systems.
What are some of the areas of expertise of Wipro BPS’s workforce?
It has a diverse workforce with expertise in various areas. Some of the areas of expertise of it’s workforce include:
- Finance and Accounting: It has a team of experts in finance and accounting who provide services such as accounts payable and receivable, general ledger accounting, financial reporting, tax management, and treasury management.
- Human Resources: It has a team of HR professionals who provide services such as recruitment and staffing, payroll processing, employee benefits administration, learning and development, and HR analytics.
- Customer Service: It has a team of customer service professionals who provide solutions such as customer support, technical support, sales support, and multilingual support.
- Procurement: It has a team of procurement experts who provide services such as strategic sourcing, contract management, supplier management, and procurement analytics.
- Analytics: It has a team of data scientists and analysts who provide services such as data management, reporting and visualization, business intelligence, and predictive analytics.
In addition to these areas, Wipro BPS also has experts in areas such as marketing, supply chain management, and IT infrastructure management. The company’s workforce is diverse and includes professionals with expertise in various industry sectors such as banking and financial services, healthcare, retail, manufacturing, and more.
Exploring the workforce of Wipro BPS
As of September 2021, Wipro BPS had over 55,000 employees globally. This has a presence in over 20 countries and serves clients across various industries such as banking and financial services, healthcare, retail, manufacturing, and more. The company’s workforce is diverse and includes professionals with expertise in areas such as finance and accounting, human resources, customer service, procurement, analytics, and more.
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